Service Cancellation

Step-by-step guide

Working with domain names and web hosting

         Canceling domains can be done via the https://ac.managedomain.nl/  Log in with your username and password, click on the domain you want to cancel and choose "administration" -> "create cancellation". You will immediately receive a confirmation of the cancellation by e-mail. Note that the cancellation is only valid after receiving this confirmation. If it concerns a move away from a domain, you automatically get the authorize code automatically sent by email for most extensions and the domain is "unlocked" so that it can be moved.

Working method for other services

         We ask you to cancel by e-mail at least one month in advance. We always send a confirmation. If you do not receive it within five working days, please contact us.

Reason

         We would like to hear the reason that you cancel (obviously not required), so that we can improve our service. In the unlikely event that something has gone wrong on our side, we would like to make it up for you.

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