Step-by-step guide
There are normally 3 options for pointing:
- Domain is with another registrar, DNS is also with another provider
- You will have to use the Control Panel of another provider to point DNS to us (you can find the IP address in the welcome document)
- Domain is with another registrar, but they will use our DNS
- You have to update the nameservers of the domain to our nameservers:
- Domain is transferred to us, and will (automatically) start to use our DNS:
- The transfer can take several days, after transfer is complete the domain will start pointing to us
You can check what is hosting provider:
- Use command line tools: $whois <domain>
- You can know the hosting provider in nameserver
If the domain is not using our DNS, the DNS in our Control Panel is not used, so do not try to make changes there as they have no effect. There will be a big red warning message like:
And you can check where does the domain point now:
- Use command line tools: $host <domain> or $host www.<domain>
- If IP address result is same with our IP address, that means the domain points to us
Any DNS update can take anywhere between 1-48 hours to propagate through the internet. So if you make a DNS update, it is usually -never- immediatly in effect. Some computers might have the old DNS, while others have the new DNS. During this time, you should use $host <DOMAIN> <CURRENT_DNS_SERVER_IN_WHOIS> to verify settings instead of just $host <DOMAIN>
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